Clinical delivery partnerships for healthcare organisations.
Face-to-face GP appointments, examinations and follow-up through the Mayfield Clinic network, for organisations that own the patient relationship and need physical care delivered somewhere.
Jex Health provides contracted GP appointment fulfilment for virtual GP providers, online weight loss services and health insurers, delivered by Mayfield Clinic GPs at clinics in England and reported back to the referring organisation.
Three partnerships, three different problems.
Each has its own page, because each has a different buyer, a different clinical problem and a different reason to choose Jex.
| Partner | The problem Jex solves | What we offer |
|---|---|---|
| Virtual GP providers | Some consultations cannot be completed safely or adequately remotely | An in-person continuation of virtual care: examination, assessment and follow-up, reported back to your clinician |
| Online weight loss providers | Some patients need independently verified measurements, examination or in-person clinical assessment | Physical clinical support for remote weight management, with prescribing left where it belongs |
| Health insurers | Regional GP appointment capacity and reliable clinical fulfilment for policyholders | Extend your physical GP coverage without building clinics, on contracted tariffs |
Benefits platforms and other healthcare organisations that own a patient relationship use the same network under the general terms on this page.
Clinical delivery, priced per completed episode.
Face-to-face appointments run at Mayfield's clinic locations. Remote clinicians handle triage and video. Shared bookable capacity first, dedicated capacity where a partner funds the commitment.
| Service | How it is delivered | Charging basis |
|---|---|---|
| Face-to-face GP appointment | Consultation and examination at a Mayfield clinic location, subject to local capacity | Per completed appointment, under the cancellation policy |
| Investigations | Blood tests and other tests where the clinic can take them, results reviewed by the GP | Itemised at contracted rates |
| Video GP consultation | Booked appointment with an MRCGP-qualified GP working remotely | Per completed appointment |
| Clinical triage | Clinician review of a structured intake, with a documented outcome | Per completed clinician response |
| Reserved capacity | Sessions held for your patients at agreed locations | Minimum session fee or volume commitment |
| Implementation | Referral and booking workflow set-up with your team | One-off scoped fee where needed |
Available independently of the employer subscription. You agree the service, tariff and capacity model. Indicative tariffs after one scoping conversation; confirmed in writing.
A real clinical network, not a claim.
Nineteen Mayfield clinic locations in England, each with its own team and published hours, and video GPs anywhere in the UK.
Location-level availability
We confirm which locations, session days and appointment types can serve your patients before any commitment, because our rooms are sessional and differ by town. Locations, appointment types and capacity.
Shared or reserved
Start on shared bookable capacity. Reserve sessions in a town when your volumes there justify a funded commitment.
New locations by structured go-live
Where your patients are concentrated somewhere we are not yet, a location is added with a sessional room, local GPs and agreed capacity, set up and tested before your launch date.
Oxford and Thames Valley
London
Home Counties
South coast
South West
East
North West
Salcombe and Kingsbridge is a home-visiting service rather than a clinic room. Session days vary by location and are confirmed at scoping.
Under Mayfield's registration and clinical leadership.
Clinical governance
Care is delivered under Mayfield Clinic's CQC registration, policies and clinical leadership. Mayfield's GP is responsible for the care given in the room; your clinician for the referral and the ongoing relationship. Escalation and safeguarding routes are agreed with your clinical team.
Records, consent and data
Data protection roles, record sharing and consent wording are set out in the partnership agreement before the first patient is seen. Mayfield holds the clinical record; you receive the agreed outcome.
Reporting
A structured outcome per episode, plus monthly activity, time-to-appointment and service reporting against your contract.
How onboarding works.
From first conversation to first patient in weeks, not quarters.
Scope
Appointment types, expected volumes and the regions where your patients need in-person care. We confirm which Mayfield locations and session days can serve them.
Agree
Tariff per completed episode, capacity model, cancellation terms, data protection roles, consent wording and the clinical outputs you receive per episode.
Connect
Secure referral form on day one. When you want it, a deep integration: your platform reads live availability, books directly into our clinical system by API and receives the clinical documentation back after the appointment.
Run and review
Monthly reporting, a named account lead, and a capacity review each quarter so reserved sessions track your actual demand.
Tell us the appointment types, volumes and geography.
We confirm what we can serve and propose a tariff and capacity model.