A GP wherever your people are.
Prompt clinical triage, video consultations with familiar doctors, and a clinic appointment when it matters. Private GP access for employees, on one subscription.
Appointment times on 11 of the next 14 days
No surgery queue. No starting again.
The reasons people put off seeing a GP are the phone call, the wait and the retelling. Jex removes all three.
Ask for help in two minutes
Employees describe the problem in a secure form, from a phone, at any hour. No 8am scramble for an appointment. A clinician reviews it the same working day and decides the right next step.
See a doctor by video, promptly
Video consultations with MRCGP-qualified Mayfield GPs, booked into the next available slot. Prescriptions sent to a pharmacy near the employee; fit notes and referrals issued from the call.
A doctor who knows them
Follow-up is booked with the GP who saw them. Your organisation has a named clinical lead. Over a year, people stop explaining their history and start getting on with care.
In person when it counts
When an examination is needed, the GP books a face-to-face appointment at the nearest Mayfield clinic, or into your onsite session. Where we see people.
What is in the subscription.
An annual agreement for your organisation, with the services and allowances you choose to fund. Employees never see a bill for anything you have covered.
Clinical triage
Clinician review of every request, with a documented outcome and the right next step.
Video GP consultations
Booked appointments with a Mayfield GP, from home, the office or anywhere in the UK.
Face-to-face GP
Appointments at Mayfield clinics, with examination, prescribing, blood tests and referral by the same team.
Prescriptions and fit notes
Private prescriptions sent to a pharmacy near the employee. Fit notes and letters issued by the GP who saw them.
Tests and referrals
Blood tests and routine checks where the GP needs them, and onward referral to specialists, imaging and physiotherapy through Mayfield's network.
A named clinical lead
One Mayfield GP who knows your organisation, oversees the service and is the person HR speaks to.
Two ways to structure it, Access or Inclusive. How packages and credits work. A workplace GP is added to the same contract when you want the benefit on site: a GP at work.
Built for how people actually work.
Hybrid teams, field staff, people who travel, people who never come to the office: everyone gets the same service, because it follows the person rather than the building. The employee who works from Cornwall three days a week and the engineer on the factory floor are on the same subscription, with the same doctors.
Eligibility is yours to set and change. Clinical identity is verified separately from payroll, and an employee's record stays with them if they leave, which is why people trust the service enough to use it.
Questions about GP access.
How quickly can an employee speak to a GP?
Employees submit a secure request and a clinician reviews it the same working day. Video appointments are booked into the next available slot, which the live availability on this page shows. Urgent concerns are routed to a clinician rather than a queue.
Will they see the same GP each time?
Wherever possible. Follow-up is booked with the GP who saw them, and your organisation has a named clinical lead. We do not promise a single named GP for every contact, because that promise cannot be kept honestly across leave and absence.
What if a video appointment is not enough?
The GP books the employee into the nearest Mayfield clinic with capacity, or into your onsite session if you have one, and the examination picks up where the video call left off. One clinical record throughout.
Does this replace the NHS GP?
No. Employees stay registered with their NHS GP. Jex is the service they use when they want to be seen promptly and properly, with the result shared with their NHS GP if they choose.
Where can employees be seen in person?
At any of Mayfield's clinic locations across England, listed on the locations page. Video access is available anywhere in the UK.
Give your people a GP they can reach.
Tell us about your team and where they work. We come back with a package shaped around that.